Motorola SG2-DRT-3X Instrucciones de operaciones Pagina 12

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1-4 Introduction
SG2440 Installation and Operation Manual
Document Conventions
Before you begin to use the SG2440, familiarize yourself with the stylistic conventions used in
this manual:
Bold type
Indicates text that you must type exactly as it appears or indicates a default value
SMALL CAPS
Denotes silk screening on the equipment, typically representing front and rear-panel
controls, I/O connections and indicators (LEDs).
* (Asterisk)
Indicates that there are several versions of the same model number and the information
applies to all models. When the information applies to a specific model, the complete
model number is given.
Italic type
Denotes a displayed variable, a variable that you must type, or is used for emphasis
If You Need Help
If you need assistance while working with the SG2440, contact the Motorola Technical Response
Center (TRC):
Inside the U.S.: 1-888-944-HELP (1-888-944-4357)
Outside the U.S.: 215-323-0044
Online: http://www.motorola.com/broadband
, click HTML/Modem Version, click
Customer Support, then click Web Support.
The TRC is open from 8:00 AM to 7:00 PM Eastern Time, Monday through Friday and 10:00 AM
to 6:00 PM Eastern Time, Saturday. When the TRC is closed, emergency service only is
available on a call-back basis. Web Support offers a searchable solutions database, technical
documentation, and low priority issue creation/tracking 24 hours per day, 7 days per week.
Calling for Repairs
If repair is necessary, call the Motorola Repair Facility at 1-800-642-0442 for a Return for
Service Authorization (RSA) number before sending the unit. The RSA number must be
prominently displayed on all equipment cartons. The Repair Facility is open from 7:00 AM to
4:00 PM Pacific Time, Monday through Friday.
When calling from outside the United States, use the appropriate international access code, and
then call 52-631-311-1100 to contact the Repair Facility.
When shipping equipment for repair, follow these steps:
1 Pack the unit securely.
2 Enclose a note describing the exact problem.
3 Enclose a copy of the invoice that verifies the warranty status.
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