Motorola DCX3200 P2 Guía de usuario descargar pdf (Pagina 51)

7 TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide.

This information is to help you quickly solve a problem. If your problem

still exists, contact your service provider.

Problem Possible Solution

The DCX set-

top will not

power on

The DCX set-top may have received a software

update and may not power on while the new

software is being installed. Try again in a few

minutes.

• Verify that the AC power cord of the

external power supply is connected to

the DCX set-top and an AC outlet.

Unplug the DCX set-top from the AC

outlet, plug it back in, and then press

the POWER button on the front panel

or remote control.

• If the DCX set-top is connected to a

switched outlet on another unit, verify

that that unit is powered on. Unplug the

power cord from the DCX set-top’s AC

outlet, plug it back it in, and then press

the POWER button on the front panel

or remote control. Use an unswitched

outlet, if possible.

• The batteries in the remote control may

be depleted.

The remote

control does

not work

Verify that the remote control is in “Cable” mode.

Verify that there are no obstructions between the

remote control and the DCX set-top. Aim the

remote control directly at the DCX set-top front

panel, not the TV or VCR.

The angle between the remote control and the

DCX set-top may be too large. Stand in front of

the DCX set-top and not too far to either side.

• Press and release operation keys one at

a time, firmly and deliberately.

• Check the batteries in the remote

control. And replace if needed.

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Motorola DCX3200 P2 Guía de usuario Pagina 51

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