Motorola MC21XX SERIES Guía de usuario descargar pdf (Pagina 92)

7 - 10 MC21XX Series User Guide

USB ActiveSync/Charge Cable

Table 7-5

Troubleshooting the USB ActiveSync/Charge Cable

Symptom Possible Cause Solution

MC21XX battery is

not charging (LED

Indicator does not

light).

Cable is not receiving

power.

Ensure the power cable is connected securely to both the

cable and to AC power.

No battery installed. Install battery.

Battery is faulty. Verify that other batteries charge properly. If so, replace the

faulty battery.

The MC21XX is not fully

seated in the cable.

Remove and re-attach the MC21XX to the cable, ensuring it

is correctly seated.

During data

communication, no

data was

transmitted, or

transmitted data was

incomplete.

Cable removed from

MC21XX during

communication.

Reattach cable to MC21XX and retransmit.

Incorrect cable

configuration.

See the system administrator or refer to the MC21XX Series

MC21XX Integrator Guide.

Communication

software is not installed

or configured properly.

See the system administrator or refer to the MC21XX Series

MC21XX Integrator Guide.

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Motorola MC21XX SERIES Guía de usuario Pagina 92