
Maintenance & Troubleshooting 4-7
Four Slot Charge Only Cradle
Four Slot Spare Battery Charger
Table 4-3. Troubleshooting the Four Slot Charge Only Cradle
Problem Cause Solution
Mobile computer amber Charge LED
Indicator does not light when mobile
computer inserted.
Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle
and to AC power.
Mobile computer is not correctly seated. Remove and re-insert the mobile computer into the cradle,
ensuring it is correctly seated.
Mobile computer battery is not charging. Mobile computer was removed from cradle or
cradle was unplugged from AC power too
soon.
Ensure cradle is receiving power. Ensure the mobile computer is
seated correctly. If the mobile computer battery is fully depleted, it
can take up to four hours to fully recharge a Standard Battery and
it can take up to six hours to fully recharge an Extended Life
Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The mobile computer is not fully seated in the
cradle.
Remove and re-insert the mobile computer into the cradle,
ensuring it is correctly seated.
Table 4-4. Troubleshooting the Four Slot Spare Battery Charger
Symptom Possible Cause Solution
Spare Battery Charging LED
does not light when spare
battery is inserted.
Spare battery is not correctly
seated.
Remove and re-insert the spare battery into the charging slot, ensuring it is correctly
seated.
Spare battery is not charging. Charger is not receiving power. Ensure the power cable is connected securely to both the charger and to AC power.
Spare battery is not correctly
seated.
Remove and re-insert the battery into the charger, ensuring it is correctly seated.
Spare battery was removed from
charger or charger was unplugged
from AC power too soon.
Ensure charger is receiving power. Ensure the spare battery is seated correctly. If a battery
is fully depleted, it can take up to four hours to fully recharge a Standard Battery and it
can take up to six hours to fully recharge an Extended Life Battery.
Spare battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.
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