
Chapter 3 Troubleshooting & Maintenance
Introduction
This chapter provides suggested Imager and Charger troubleshooting and maintenance.
Troubleshooting
Imager
Table 3-1
Imager Troubleshooting
Problem Cause Solution
Laser aiming pattern does
not display when pressing
the Scan Trigger.
Corded:
Interface cable is not secure. Verify that the interface cable is properly
connected.
Cordless:
Battery is not charged. Replace or charge battery.
Power is not applied to Imager. Corded: Verify that the mobile computer has a
fully charged battery installed.
Cordless: Replace or charge Imager battery.
Scan application on the mobile
computer is not functioning.
Restart the scanning application on the
mobile computer.
Imager does not respond. Reset the Imager (See
Resetting the Imager
on page 1-17
).
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