Motorola TC55 Especificaciones descargar pdf (Pagina 17)

• Could GPS location-based applications improve the

utilization of mobile worker and vehicles?

• Are drivers often in dense urban areas remote

locations, areas with dense foliage or other places

that typically have weak signals?

• Do you have a mix of Motorola mobile computers

(i.e. ET1, MC75A, MC2100) deployed in your organization?

Would you like a cross-platform application development

platform that lets you extend applications to these

different devices without having to develop and

maintain multiple application versions?

• Are you concerned that your IT staff will be

overburdened with supporting a new mobility

deployment? Will you have mobile computers

installed at multiple locations? Would you

appreciate a centralized, ‘hands-off’ way to

stage, update, manage and troubleshoot your

mobile devices?

QUESTIONS FOR FIELD

SALES OPPORTUNITIES:

• Would the productivity and effectiveness of your

ﬁeld force be improved with the ability to review

pricing, check inventory, track orders and access

CRM/SFA data from the customer site?

• Would you like to speed up order processing with

electronic purchase orders, including electronic

signature capture?

• Would you like to equip your sales personnel

with a modern device that looks like today’s

popular smartphones?

• Could GPS functionality help your ﬁeld force ﬁnd the

most direct route to their next customer visit?

QUESTIONS FOR FIELD

SERVICE OPPORTUNITIES:

• Do your ﬁeld service employees have to manage/

wear multiple devices, such as cell phones, laptops,

scanners, printers, digital cameras and two-way

radios?

• Would you like to close out your work tickets faster,

complete with electronic proof of completion —

including an automatic time and location stamp as

well as a signature and even a photograph of the

equipment or other asset that was serviced?

• Do your ﬁeld crews need access to service history

or service level agreements?

• Do your ﬁeld crews need to order inventory or

transfer assets between trucks?

• Would you like to equip your service personnel

with a modern device that looks like today’s

popular smartphones?

• Do you need to know where your crews and

equipment are throughout the day to improve

ﬁrst time call resolution, response time and

crew utilization?

QUESTIONS FOR POSTAL/DELIVERY

OPPORTUNITIES:

• Do managers/dispatch have difﬁculties distributing

route updates/new orders to drivers?

• Would the productivity and effectiveness of your

ﬁeld force be improved with the ability to conﬁrm

delivery and document damage right from the

customer site?

• Would you like to speed up billing cycles with

electronic invoicing, including electronic

signature capture?

• Could GPS location-based applications improve

utilization of drivers and vehicles?

QUESTIONS FOR SERVICE OPPORTUNITIES:

• What level of post-sales service and support

do you expect?

• Is turnaround time ﬂexible? Is cost more important

than turnaround time?

• What is the impact of downtime on your business?

• Do you regularly download software updates for

your devices?

• Do you have the resources to manage and control

how and when your device software is updated to

help ensure your devices are functioning optimally

and securely?

• If we could offer you a service plan that covers your

TC55 investment from accidental breakage for a one-

time upfront cost, would you be interested?

PARTNER BRIEF

TC55

PAGE 16

QUALIFYING QUESTIONS

Uncovering Opportunities

ExEcutivE Summary

Product Overview

revenue opportunities

Conﬁgurations/Acce ssories

Key Selling PointS

Featu res/Beneﬁts/Differentiators

MARKET OPPORTUNITY

Target Markets/Applications

Global ServiceS

Support Services

SaleS ToolS

Materials/Classiﬁcation/Training

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