
Maintenance & Troubleshooting 9 - 3
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
Mobile computer
removed from
cradle or unplugged
from host computer
during
communication.
Replace the mobile computer in the cradle, or reattach the cable and
re-transmit.
Incorrect cable
configuration.
See
Chapter 2, Accessories
for cable configurations.
Communication
software was
incorrectly installed
or configured.
Perform communication setup as described in
Communication
Setup on page 2-28
.
Mobile computer does
not emit sound.
Volume setting is
low or turned off.
Mobile computer may be a beeper only configuration or incorrect
setting is programmed into device.
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. This period
can be set from one to five minutes, in one-minute intervals.
Battery is depleted. Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. For more information see,
Install Main
Battery on page 1-6
.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
Touch screen not
calibrated correctly.
Re-calibrate the screen.
From the mobile computer,
Demo window
double-tap the
Ctl Panel
icon and double-tap on
Touch Calibrate
. Follow the screen prompts.
The system
crashed.
Warm boot the system. To perform a warm boot, see
Resetting the
Mobile Computer on page 1-11
.
A message appears
stating that the mobile
computer memory is
full.
Too many files
stored on the
mobile computer.
Delete unused memos and records. If necessary, save these
records on the host computer.
Too many
applications
installed on the
mobile computer.
Remove unused installed applications from the mobile computer to
recover memory.
Table 9-1 Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution
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