
Maintenance
&
Troubleshooting
127
Table 9-3 Troubleshooting the Single Slot USB/Serial Cradle(Continued)
Symptom
Poss
i
ble
Cause
Action
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery
align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Spare battery is
not charging.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient
temperature is between 0 °C ( 32°F) and 35°C (95°F).
FR68 Series
removed from
cradle during
communications.
Replace FR68 Series in cradle and retransmit.
Incorrect cable
configuration.
See the system administrator.
During data
communication,
no data
transmits, or
transmitted data
was incomplete.
Communication
software is not
installed or
configured properly.
Perform setup.
Four Slot Battery Charger
r
Table 9-4
Troubleshooting The Four Slot Battery Charger
Symptom
Poss
i
ble
Cause
Action
Battery was
removed from the
charger or charger
was
unplugged
from
AC power too soon.
Re-insert the battery in the charger or re-connect the
charger’s power supply. The 3600 mAh battery is fully
charged in approximately six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Battery contacts not
connected to
charger.
Verify that the battery is seated in the battery well correctly
with the contacts facing down.
Battery not
charging.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient
temperature is between 0
o
C and 35
o
C.
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