
6 - 12 WT41N0 User Guide
Single Slot USB Cradle
Table 6-4
Troubleshooting the Single Slot USB Cradle
Symptom Possible Cause Solution
Charge Status
LEDs do not light
when
wearable
terminal
or spare
battery is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both the cradle
and to AC power.
Wearable terminal is
not seated firmly in the
cradle.
Remove and re-insert the
wearable terminal
into the cradle,
ensuring it is firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
Wearable
terminal battery
is not charging.
Wearable terminal was
removed from cradle or
cradle was unplugged
from AC power too
soon.
Ensure cradle is receiving power. Ensure
wearable terminal
is
seated correctly. Confirm main battery is charging. If a
wearable
terminal
battery is fully depleted, it can take up to four hours to
fully recharge a standard capacity battery and up to eight hours for
an extended capacity battery (if the
wearable terminal
is off, and
longer if the
wearable terminal
is operating).
View battery status by selecting Start > Settings > Control Panel
> Power icon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The
wearable terminal
is not fully seated in
the cradle.
Remove and re-insert the
wearable terminal
into the cradle,
ensuring it is firmly seated.
Ambient temperature
of the cradle is too
warm or too cold.
Move the cradle to an area where the ambient temperature is
between 0°C and 40°C (32°F and 104°F).
Spare battery is
not charging.
Battery inserted
incorrectly.
Verify that the battery is oriented properly and firmly seated in the
battery well correctly with the contacts facing down. See
Figure
5-3 on page 5-7
for proper battery orientation.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Ambient temperature
of the cradle is too
warm or too cold.
Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
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