Motorola Canopy Backhaul Module Guía de usuario Pagina 390

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March 2005 Managing Your Canopy Network
Through Software Release 6.1
Page 390 of 425 Issue 1
Canopy System User Guide
Method of synchronization:
16. Add any details that are not present in the generic diagram that you selected.
17. Save your diagram as file Net_Diagram.
18. Capture screens from the following web pages of affected modules:
Status as file SM/AP/BHM/BHS_Status.gif
Configuration as file SM/AP/BHM/BHS_Config.gif
IP Configuration as file SM/AP/BHM/BHS_IPconfig.gif
Sessions as file SM/AP/BHM/BHS_Sessions.gif
Event Log as file SM/AP/BHM/BHS_Events.gif
Link Test (with link test results) as file SM/AP/BHM/BHS_LinkTST.gif
RF Stat as file SM/AP/BHM/BHS_RFstats.gif
19. For any affected SM or BHS, capture screens from the following additional web
pages:
AP Eval Data as file SM/BHS_APEval.gif
SM Sync Log as file SM/BHS_SMSync.gif
SM Session Log as file SM/BHS_SMSess.gif
SM CCenter Log as file SM/BHS_SMCcent.gif
20. For any affected SM that has NAT/DHCP enabled, capture screens from the
following additional web pages:
NAT Configuration as file SM _Natconfig.gif
NAT Table as file SM _NatTable.gif
NAT Stats as file SM _NatStats.gif
ARP Stats as file SM _ArpStats.gif
DHCP Stats as file SM _DhcpStats.gif
DHCP Client Log as file SM _DhcpClient.gif
DHCP Info Log as file SM _DhcpInfo.gif
DHCP Server Log as file SM _DhcpServer.gif
Also capture the Windows 2000 IP Configuration screen as file
SM _WindowsIP.gif.
21. Escalate the problem to Canopy systems Technical Support (or another technical
support organization that has been designated for you) as follows:
a. Start e-mail to technical-support@canopywireless.com
. In this email
Describe the problem.
Describe the history of the problem.
List your attempts to solve the problem.
Attach the above files.
List the files that you are attaching.
b. Send the email.
c. Call 1 888 605 2552 (or +1 217 824 9742).
end of procedure
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